Download the Summary Brochure here!
What is the OSOS Hub and how does it work?
Concurrent events such as COVID, natural disasters and the cost of living crisis have shown us that anyone can experience vulnerability. Despite this, we know many people still aren't accessing the support they need and are entitled to.
A world-first cross-sector digital platform, the OSOS Hub enables frontline workers in corporate, government and community organisations to connect and refer their clients to a range of supports through a single, secure access point.
The online portal began operations in 2021, assisting people impacted by Family and Domestic Violence and now supports anyone experiencing hardship and vulnerability (e.g. cost of living pressures, unemployment, health and disability).
With the OSOS Hub, people experiencing domestic and family violence and/or financial hardship can tell their story once and get access to holistic wrap around support from multiple service providers.
The OSOS Hub Benefits:
Organisational Benefits
- Early engagement: Build a holistic understanding of your customers by connecting and supporting those who otherwise wouldn't reach out.
- Trust: Foster Sustainable trust across sectors with aligned organisations and with the communities you serve.
- Staff benefits: Reduce vicarious trauma and inspire pride and confidence in your staff by offering support beyond your individual organisation.
The Human Impact
- People only have to tell their story once, reducing potential re-traumatisation.
- Receiving holistic support faster, reducing anxiety and stress.
- Supporting safe and simple pathways for self-advocacy.
- Humans are "grateful", "respected and heard" and "relieved that it's one less call to make."
Awards and Recognition:
The OSOS Hub has been recognised for its significant impact on humans since the pilot whent live less than 2 years ago. View the annoucements below. 2021 Shared Value Awards announcement / 2022 Shared Value Awards announcement
For more information or to get involved, please email Paul Oglethorpe or paul.oglethorpe@thriving.org.au
