Victorian Financial Counsellors rank the financial hardship policies and practices of telecommunication providers.
This simple guide helps clients to save energy and reduce costs.
A deep dive into the impacts and influencing factors of vulnerability and the benefits of proactive and holistic approaches to proactive prevention.
Scope's accessible written information can help
people with intellectual disability, people with English as a second language, older Australians.
A 4-step flowchart for community workers assisting their clients to understand the different parts of their energy bill, and find more information.
This case study reports results of a customer support program which focus on finding solutions to the debt spiral problem.
Scope Access & inclusion e-learning (2021)
This article by Financial Counselling Australia describes some examples of economic abuse.
This training is designed and presented by people living with disability. The audience will engage with thought-provoking activities.
A report on pilot project initiative of Transurban Customer & Communities Advocate.
A simple tool to help people find the important information on their energy bill.
This report is a compilation of the key insights that TCP has drawn from each of the 10 episodes in the Change Favours the Brave Series of the TCP Connect Webinars.