The One Stop One Story Hub – what I’ve learnt about the power of cross sector collaboration.

"Thriving Communities Partnership has always been built on the belief that collaboration is the only way forward if we want to make positive changes in our service delivery and in the lives of the humans we serve, and I think The Hub is the perfect example of this." - Gabby Sundstrom, Head of Innovation at the Thriving Communities Partnership.

The One Stop One Story Hub – what I’ve learnt about the power of cross sector collaboration.

The One Stop One Story Hub is my passion project and I've been lucky to lead it over the past 3 years at the Thriving Communities Partnership. The concept of The Hub has developed into a huge source of inspiration and hope that we can make real change through authentic and transformational partnerships, across sectors and industries. TCP has always been built on the belief that collaboration is the only way forward if we want to make positive changes in our service delivery and in the lives of the humans we serve, and I think The Hub is the perfect example of this.

I feel so incredibly proud to be a part of the team that has worked to bring this project to life and I have great hopes for what it can achieve. Collaboration isn't always easy; it takes bravery and openness to share ideas and be open to learning, and facilitating large groups in workshops and roundtables is a complex task. But what the OSOS Hub has shown me is that when you connect people from a range of different organisations and align them together, harnessing their collective knowledge and expertise towards a singular goal, amazing things can happen.

At a glance, The Hub has achieved some remarkable collaborative goals.

  • 12 participating partner organisations across corporate, community and government sectors
  • An estimated 40-45 people representing these organisations have participated alongside support from advisory experts
  • An estimated 30 workshops with SteerCo, Strategic, Frontline/Ops, Privacy SMEs, Legal teams and Advisory Groups

Without the input from every single one of these committed individuals, we wouldn’t be where we are today with the One Stop One Story Hub in operation, allowing people who have experienced domestic and family violence to access holistic, tailored support from a range of organisations by only having to tell their story once. The idea is simple but the impact is so much more.

Measurable results and successes are just one part of the story. What has inspired me most about the creation of the OSOS Hub is the connections that have been made and the trust that has been forged between corporate and community organisations. In my opinion, it is what TCP does best - foster an incredibly safe environment for constructive collaborative learning, allowing people and organisations who may never have connected or worked together before the chance to build something unique together.

These diverse organisations have built relationships with each other, united by a common purpose, belief in innovation and by their desire to create something that would improve the lives of people experiencing vulnerability. They were excited to share and learn from each other and it was a privilege to facilitate the growth and capacity building that I saw unfold.

There are still plenty more steps to go and a lot more learning to come, but the research and designing of the One Stop One Story Hub has already taught me so much about the power of cross sector collaboration and the real change we can make as a connected system of services. The strength of the connections we’ve made are a testament to the environment we create at TCP and I can’t wait to watch them continue to grow.

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