Hardship is not just an issue for long-term welfare recipients, as is often the perception – it affects people from all walks of life. Right now, millions of Australians are only a lost job, relationship breakdown or medical emergency away from falling into serious financial distress. The reality is, we are all at risk and vulnerable to hardship.
Here you will find a range of resources outlining how we are working to support customers in hardship.
Members are encouraged to generate and contribute to discussions – the more we share together, the more we learn together – and to participate in building the knowledge base by offering to feature resources. If you would like to feature a resource on this topic you can reach us via email at email@example.com